[Do not use] Frequently Asked Questions Page for Fulfilled by TikTok Shop (FBT) [EXTERNAL]
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[Do not use] Frequently Asked Questions Page for Fulfilled by TikTok Shop (FBT) [EXTERNAL]
Lark user 2972
Lark user 3879Lark user 7983Created on June 14, 2023
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Welcome to the Frequently Asked Questions Page for Fulfilled by TikTok Shop (FBT)
Use the menu on the left hand side to navigate to the section you are looking for or please scroll down to the relevant section to find your question.
Useful Links
For our Detailed Onboarding Guide, please see this link: FBT Onboarding Guide July 2023.pdf
If you do not find the answer or have a specific issue with an order, you can raise a ticket here: FBT Support Form
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LAST UPDATED: 12 January 2024
How Does FBT Work? What Do you Offer?
Using FBT and FBT Features
Packing for FBT
Sending Stock to FBT
FBT Orders to Customers and Post Order Support